Shipping & Postage:

Your questions answered.

  • Orders are typically dispatched within 2–3 business days. Once shipped, delivery times depend on your location within Australia.

    Express postage is available if you need your order sooner!

    Please note: we are not responsible for delays caused by postal services once your order has been dispatched.

    Please contact Daisy Bear if you are experiencing a delay in receiving your order.

  • All items will be carefully packed to ensure their safe arrival and popped in a Aus Post Parcel Post padded mailer. Tracking details will be provided.

    Australia Post domestic shipping rates as follows -

    Up to 500gm:

    • $9.80 Standard Postage

    • $12.70 Express Postage

    500gm to 1kg:

    • $11.80 Standard Postage

    • $14.80 Express Postage

  • We ship Australia-wide. If you’re located outside Australia, please contact us before purchasing so we can discuss international shipping options.

  • Not yet………soon!

  • So sorry your parcel hasn’t arrived — let’s get this sorted.

    Please provide:

    • Order number

    • Name on the order

    • Delivery address

    • Tracking number

    What we’ll do once you reply:

    1. Check the parcel’s tracking and status with the courier.

    2. Confirm whether it’s delayed, held, or marked delivered.

    3. Arrange redelivery, lodge an investigation, or start a replacement/refund depending on the result.

    4. Keep you updated with the expected timeframes.